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HANDLING CUSTOMERS WITH CARE
Do you deal with customers who are angry, or complain about the following:
For service support and corporate help desk personnel, The Compo Group has provided many one and two hour presentations on HANDLING CUSTOMERS WITH CARE. Cole Baker (President of The Compo Group) says, "Customers are most often angry, when they perceive vendor indifference". The presentation shows a new way to deal with their perceptions. There is an explanation of the concepts, a demonstration and lots of participation.